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Thank you for shopping with us. We are committed to providing high-quality motorcycle LED lighting products and professional customer support.
Please review the following policies carefully before placing an order.
To ensure efficient service, all returns require prior authorization from our support team.
Products returned without approval may be refused.
Return requests must be submitted within 7 days after delivery.
Approved returns must:
Customers are responsible for all return shipping costs unless the item arrives damaged or defective.
The following products are not eligible for return or exchange:
Orders already in production cannot be canceled.
Approved returns may be subject to a restocking fee depending on product condition and packaging status.
Original shipping fees are non-refundable.
Many of our motorcycle LED lighting products are made-to-order or assembled after purchase.
Production and processing times may vary depending on:
Estimated production and shipping times are provided for reference only and are not guaranteed.
Orders may experience delays during peak seasons or due to circumstances beyond our control.
If a product or component becomes temporarily unavailable, the order may remain in production or backorder status until inventory is replenished.
Customers may request cancellation only before production begins.
Once production has started, the order becomes non-cancelable and non-refundable.
Shipping times apply only after the order has been completed and dispatched.
Tracking information will be provided once shipped.
Carrier-confirmed delivery will be considered proof of successful delivery.
We are not responsible for:
Customers are encouraged to monitor tracking updates carefully after shipment.
Before opening a payment dispute or chargeback, customers agree to contact our support team for assistance.
We reserve the right to provide the following information in any dispute case:
Fraudulent or abusive chargebacks may result in refusal of future service.
We stand behind the quality of our motorcycle lighting products.
Warranty coverage applies only to the original purchaser and is non-transferable.
Proof of purchase is required for all warranty claims.
Selected motorcycle LED lights include limited warranty coverage against manufacturing defects.
Controllers, switches, and accessories may include limited warranty coverage depending on product type.
Warranty does not cover damage caused by:
Products showing signs of modification or unauthorized repair may void warranty eligibility.
All products are carefully inspected before shipment.
If shipping damage occurs:
We are unable to file claims on behalf of customers.
Some aftermarket motorcycle lighting products sold on this website are intended for:
Customers are responsible for checking local laws and regulations regarding motorcycle lighting installation and road legality.
Unless otherwise stated, certain products may not be DOT approved.
We are not responsible for any indirect or consequential damages related to:
All products are used at the customer’s own risk.
Q1:Can I return a motorcycle light after installation? | A1:No. Installed or used products are not eligible for return. |
Q2:How long does production take? | A2:Production times vary depending on product type and order volume. |
Q3:Are your motorcycle LED lights waterproof? | A3:Most motorcycle auxiliary lights and driving lights are designed with waterproof protection for outdoor riding conditions. |
Q4:Do your products include warranty coverage? | A4:Yes. Selected products include limited warranty coverage against manufacturing defects. |
Q5:Can I cancel my order after production starts? | A5:Orders already in production cannot be canceled. |
If you have any questions regarding returns, warranty coverage, or shipping policies, please contact our customer support team.
We are committed to providing reliable motorcycle lighting solutions and professional service for riders worldwide.
